JOB DESCRIPTION

Position: Lending Support Specialist

Reports To: Lending Support Manager

Work Hours: Monday thru Friday, 8:00 am – 5:00 pm

Job Group Category: 24

Primary Purpose:

Works as a liaison between the local lending department and Lending Support Manager, Division President, and Loan Administrator. This individual must be flexible, personable, multi-task oriented, and have the ability to prioritize their work. The individual will manage and prioritize administrative support for Loan Officers.

Principal Duties and Responsibilities:

Communication

To Lending Support Manager regarding division needs, issues, concerns, ideas and questions.

To local President regarding corporate updates, issues and concerns.

To branches, lenders and loan assistants regarding corporate directives, procedures, updates and policy changes.

Supervisory

Manages, prioritizes and assigns administrative support for Loan Officers and Loan Assistants.

Provides supervisory support in the assembly and verification of loan documentation.

Training

Coordinate and implement various types of trainings for the division.

Pilot Branches as applicable to specific divisions.

Loan Operations

Responsible for Loan Committee applications.

Assist lenders and loan assistants with platform, loans, exceptions, etc.

Negotiable Collateral

Daily/Weekly/Monthly Reports

Special Division Reports

Customer assistance

Research

Job Specifications:

Minimum five (5) years’ experience in lending and/or lending operations.

Good understanding of financial institution products and services.

Good understanding of loan application policies and procedures, as well as documentation required by underwriters.

Close attention to detail and good organizational and analytical skills.

Ability to learn and retain procedures for use of a PC, Computer printers and system programs.

Effective verbal and written communication skills.

Education

• High School or better

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)